Every account,
reconciled.
Nearly two decades keeping ledgers accurate, audits clean, and stakeholders confident — across insurance, BPO, and enterprise contracts environments. Certified in Xero and QuickBooks, disciplined in reconciliation, and known for finding the number that doesn't add up.
The short version
Professional financial specialist with robust experience managing accounts and financial records. Demonstrates strong ability to collaborate within teams and adapt to changing business needs while consistently achieving results — skilled in accounts payable/receivable, financial reporting, and reconciliation. Known for reliability, efficiency, and strategic problem-solving in financial operations, with a track record of top-performer recognitions across every organization she's joined.
Working knowledge
| 01 | SAP, Xero & QuickBooks | ✓ |
| 02 | Invoice Processing | ✓ |
| 03 | Bank Statement Reconciliation | ✓ |
| 04 | Financial Recordkeeping | ✓ |
| 05 | Accounts Payable & Receivable | ✓ |
| 06 | Transaction Entry | ✓ |
| 07 | Benefits Administration | ✓ |
| 08 | Contracts Administration | ✓ |
| 09 | Customer & Client Service | ✓ |
| 10 | Cross-team Communication | ✓ |
Work history
- Conducted dependent verification audits against client eligibility requirements
- Performed peer audits on processed transactions to ensure accuracy and policy compliance
- Escalated data issues to client counterparts for resolution
- Reviewed, entered and updated contract information in the Contract Management System
- Processed contracts using SAP, Salesforce, Siebel and Business Object for the North America Business Unit
- Worked with local and onshore Contracts Administrators to resolve issues remotely
- Owned sales performance delivery and new business acquisition for an assigned branch
- Built and retained bank-partner relationships to grow a dedicated sales distribution model
- Cross-sold and up-sold BPI-Philam products to the bank's customer base
- Prepared, submitted and analyzed sales reports on a regular basis
- Completed complex billing transactions in SAP within turnaround targets, preventing escalations
- Coordinated with the Ombudsman Team of Canada on account handling
- Trained other teams on SAP transactions to prevent escalation volume
- Completed escalated billing transactions within set turnaround time
- Trained teams on SAP transactions and updated the daily Operational Excellence huddle board
- Served as officer-in-charge of 20+ members; helped clear a 7,000-account backlog within turnaround time
- Documented process and system errors as part of a Junior Team Captain role
- Processed accounting documents including Disbursement Voucher forms
- Supported Brand Managers with accounting and supplier inquiries, data encoding, and logistics inventory
Examinations & certifications
Certified Bookkeeper
ICB — Institute of Certified Bookkeepers, UK · Member
Xero Certified
Cloud accounting platform
QuickBooks ProAdvisor
Certified practitioner
Mastery in Australian Bookkeeping
Bookwise Growth Circle
TESDA Bookkeeping NC III
La Salle Greenhills, Pasig City
Civil Service Professional Level
Civil Service Commission, Baguio City
On the record
Academic record
- Top Ten Most Outstanding 4th Year Student
- Scholar, Christian Foundation for Children and Aging
- Adamson University Academic Scholar
Let's balance the books together
- Emailangeljeanchi@gmail.com
- Phone+63 961 710 3126
- LocationMandaluyong City, Metro Manila 1550